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IBM Forum Zurich - Research. Industry Solutions Lab
where business meets technology

List of demonstrations

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Demonstration Description
Advanced Email Threading In the information age, it has become increasingly difficult for people to cope with email overload. The Collaborative User Experience (CUE) research group has taken a multifaceted approach to understanding and designing solutions to the problem. The concept shows new and innovative uses of threads, collections of messages, sources of information, and visualization techniques to help users handle their email more efficiently. Since email-related activities also involve collaboration, a set of additional research technologies (e.g., loops, e-cards) have been incorporated to offer such functionality.

alphaWorks A rich collection of free advanced IBM software from the research and development labs.

ASME—Anatomic and Symbolic Mapper Engine IBM's Anatomic and Symbolic Mapper Engine (ASME) provides an interactive 3-D model of the human body that displays health information at a glance. Created at IBM's famed Zurich Research Lab, the technology uses an avatar—a 3-D representation of the human body—to allow doctors to visualize patient medical records in an entirely new way. Called the Anatomic and Symbolic Mapper Engine (ASME), this innovative visualization method allows a doctor to click with the computer mouse on a particular part of the avatar "body" to trigger a search of medical records to retrieve relevant information.back to top

Asset Tracking, Location Awareness and Safety (ATLAS) Asset tracking in complex and hazardous environments leverages sensor input such as RFID to enable an enterprise to locate staff in an emergency, improve rescue team response time and safety, limit times in hazardous environments such as in confined spaces or where Self-Contained Breathing Apparatus (SCBA) are used, and comply with safety regulations and provide auditable data. The solution can ensure that people have proper training and certifications to enter hazardous areas, push location-based safety and maintenance information to people, track other categories of assets (equipment, high value resources), and assist in cost reduction during maintenance.back to top

Athena Mobile Learning for Retail (ExtremeBlue Project): A solution focused on two concepts—training and sales—that makes learning part of the sales process by delivering product information to employees through pervasive devices. Each retail sales employee carries a wireless handheld device to scan item bar codes to learn more about a particular product or take a training module on it. back to top

BedSide
A wireless companion for medical personnel to facilitate access to patient data in the hospital room: patient history, lab results, assistance for prescriptions, allergy warnings, and electronic transmission of prescriptions can be shown.back to top

BillyScope The BillyScope application is a stand-alone, Java-based, real-time demo of BillyGoat, the IBM worm detector. BillyScope receives events from the BillyGoat detection system when worm attacks take place on the network. The generated events contain detailed information (IP address, time, etc.) about each attack. With the help of a database, BillyScope finds the physical location of the attackers based on their IP addresses. The physical locations are then displayed on a map of the world to allow visual tracking of attacks over time.back to top

BlueEyes—The Smiling Robot A smiling robot that detects your eyes and tracks your gaze.back to top

BlueSpace An "office of the future" prototype characterized by the integration of the physical workspace with the digital world through advanced communication and display technologies, and sophisticated human-machine interaction techniques. The goal is the development of new work environments and office paradigms that lead to improved comfort, better personalization, and higher productivity, resulting in greater office worker satisfaction and effectiveness.back to top

BusinessFinder A middleware solution that exploits the presence, availability and current location of mobile business entities, and enables subscription-based "BusinessFinder" services. Business entities subscribe with the Service Provider (SP) to register their individual portfolios. The middleware solution manages dynamic subscription and unsubscription of businesses, leverages location databases of existing SPs to track the business entities, and uses vicinity-based search techniques to provide consumers with the requested business. Such a solution can enable a value-added service for mobile service providers and lead to an "On Demand" business in a mobile marketplace.back to top

CarPC - SmartBox This demo showcases a telematics solution based on the IBM TCET platform, which was developed for clients in the United Arab Emirates and Saudi Arabia to enable various applications such as speed control, emergency calls with localization, and wireless connectivity of mobile devices.back to top

CDL Paron PDA A wireless PDA with fingerprint reader for secure mobile transactions. back to top

CELM—Customer Equity and Loyalty Management Mathematical modeling and optimization algorithms are applied to data collected by an airline to predict the eventual value represented by a customer and to forecast a frequent flier's potential travel decisions. This results in higher customer satisfaction and reduced marketing costs while increasing marketing response rates. CELM was one of the innovation highlights in the IBM Annual Report. back to top

Customer Prospect Optimization (CPO) A marketing and sales solution to obtain new business for insurance agents. Data mining and Web technologies deliver optimized prospect lists. back to top

Deep Computing in Materials Science and Biochemistry Computer simulations of basic atomic properties provide new insight into materials science and allow the design of new materials.back to top

Deep Computing: Protein Bonding A life sciences research project with applications in the pharmaceutical industry (video simulation). back to top

Deep Computing: Vortices simulation During aircraft takeoff, trailing vortices cause delays of several minutes between consecutive starts and therefore create waiting queues during peak traffic hours. Using a BlueGene supercomputer, ZRL researchers can accurately simulate and gain new insights into the formation and dissipation of these vortices. This leads to improved aircraft design and shorter lead times at airports.back to top

Deep Reasoning Dialog System A demonstration of the Semantic Engine developed in IBM Research, which shows how the technology functions "behind the scenes" based on a mortgage application scenario. This technology is being piloted in the call center of a major international bank and in a Web-based application in IBM. The Semantic Engine provides model-driven advice based on a customer's historical profile and information provided by the customer throughout the course of an interactive session. The underlying model represents expert knowledge in such a way that it can be used to drive complex customer dialogs. back to top

DIOS (Dynamic Inventory Optimization Solution) This technology demonstrates IBM's capabilities in the area of spare parts management. It is an integrated solution based on SAP and includes a research component called DIOS (Dynamic Inventory Optimization Solution), a highly sophisticated tool that helps companies conduct a detailed analysis of their inventory levels and stock requirements in order to achieve optimal warehouse operation in terms of both minimized costs and improved service levels (avoiding out-of-stock conditions). DIOS's key differentiator is its unique embedded analytics engine to calculate optimal safety stock quantities for a wide range of demand patterns. back to top

Display Technology The highest-resolution, flat-panel computer monitor, enabling photograph-quality imaging for business-critical tasks: the IBM high-definition, thin-film transistor color displays with 9 million pixels.back to top

e-Mail Categorization This solution uses a compact tailored expert system to analyze and categorize incoming e-mail at a customer's in-mail system.back to top

e-seminar Automated ingest, search and integrated replay of talks, including streaming video synchronized with slide show presentations.back to top

Eternal Egypt Eternal Egypt is a multi-year partnership between IBM and the Egyptian Ministries of Culture and IT/Communications to present more than 5,000 years of cultural heritage to a global audience. Teams from IBM and the Egyptian government digitized thousands of cultural artifacts and created a special story-based content management system for the multilingual delivery of information to a richly interactive website, to a PDA-based "Digital Guide" in the Egyptian Museum in Cairo, and to cellular phones and devices.back to top

Fraud and Abuse Management System (FAMS) FAMS is a risk management solution that uses advanced mathematical algorithms to process massive amounts of claims data. It is intended to identify providers of healthcare services who may be submitting fraudulent, abusive or wasteful health insurance claims. FAMS supports the various aspects of fraud investigation and management including prevention, investigation, detection and settlement. Using a range of sophisticated data mining and business intelligence tools, it identifies suspicious claims and reveals irregular behavior from previous claims. FAMS uses data such as number of claims for a provider, range of charges, procedures, visits per given time periods, and other parameters that can indicate undesirable behavior. It sorts through tens of thousands of providers and tens of millions of claims in minutes, and ranks providers by degrees of potentially abusive behavior. Predictive analytics capabilities locate fraud claims before they are paid, therefore helping investigators and auditors identify providers who are possibly submitting fraudulent or abusive healthcare claims. back to top

Glass Engine A navigation tool for the music of classical composer Philips Glass. The engine affords a personalized view of hundreds of music tracks through a highly flexible taxonomy that quickly adapts to the user's expectations. Users are encouraged to explore and express affinities with the music along ten objective and subjective dimensions, such as date, length, title, as well as intensity and joy. The tool is useful for browsing many complex information spaces, particularly those involving such media as images, video, or sound.back to top

Home Page Reader The HOPE travel system provides a telephony speech interface to Web content. The system invokes a conversational biometrics session in order to verify the caller. Subsequently, upon verification of the user, it accesses travel Web content using the HOPE server, allowing the user to navigate through travel reservation data. The information includes flights, hotel, rental car information as well as a live weather forecast for the designated trip destinations.back to top

HOPE A spoken interface to the Internet for blind or visually impaired computer users. It provides Web access by efficiently reading Web page information aloud in a logical, clear, and understandable manner.back to top

idemix First practical and provably secure system implementing anonymous credentials with very strong privacy properties. IDEMIX supports certificate revocation, attribute certificates, anonymity revocation in case of misuse, and prevention of certificate lending. It demonstrates a privacy technology where business can be performed at various levels of anonymity, for example when renting a car. IDEMIX was also a research project by the European Community, in which the Zurich Research Lab participated.back to top

Insurance Service Hub The IBM Insurance Service Hub is a service offering for insurance companies. It is a collaboration platform for all parties involved in claims processing. This platform enhances the cooperation of the parties involved in automotive claims settlement. It enables and supports the structured exchange of data among automobile repair workshops, expert organizations, and insurance companies. Furthermore, this solution provides insurance companies the capability of validating documents such as damage estimates and invoices and receiving technical advice at the level of detailed individual positions. This transparency allows the direct exchange of statements and data between workshops and insurance companies, and therefore, accelerates claim settlements.back to top

Integrated Digital Medical Records (IDMR) A hospital-wide integrated picture archive and communication system for patient folders—filmless and paperless.back to top

Intelligent Device Discovery (IDD) An asset discovery and inventory tool for hardware and software in a heterogeneous, unknown systems and networking enterprise environment. IDD is a network-based IT asset discovery and categorization tool. It combines various discovery and scanning programs with enhanced data collection, data integration, and distributed automation into a single best-of-breed application built upon the IBM WebSphere Application Server e-business platform. IDD enables IGS Strategic Outsourcing to make accurate service cost predictions faster and at reduced cost.back to top

JCOP biometrics Smart cards and biometric patterns (fingerprint) offer robust user authentication and enable secure electronic transactions. The technology was used in an On Demand Innovation Services engagement with a customer and was highlighted in the IBM Annual Report. back to top

JCOP Marketing & Profiling for Retail JCOP smart cards can be used as efficient customer loyalty tools, bringing benefits to both the customer and the retailer. On the customer side: enhanced convenience, shopping trip support and personalized services; on the retailer side: the ability to better profile the customer for more effective marketing programs.back to top

Many Eyes Many Eyes is an innovative visualization Website established to allow users early access to emerging software services from IBM. Developed at the Research Visual Communications Lab in Cambridge, Many Eyes combines information visualization with social computing software, enabling groups of users to collaborate on visualizations. Fourteen interactive visualizations provide insight into a variety of topics from American SAT math scores to the fertility rate of countries worldwide. Visitors can also upload new data sets and create their own visualizations, point out interesting findings, share possible explanations, ask questions, and contribute new information to the site. The research goal behind this Website is to explore new ways of adding communication capabilities to data visualizations.back to top

MASTOR MASTOR is a speech-to-speech translation technology aimed at meaning/intention preservation and natural language understanding. This new, integrated approach for speech translation results in highly robust, conversational speech translation and better performance than a simple combination of recognition and machine translation components. Multilingual speech-to-speech translation is considered the "grand challenge" of speech and natural language technologies, demanding the best technologies in: Automatic Speech Recognition (ASR), Text-to-Speech (TTS), Machine Translation (MT), Natural Language Understanding (NLU), and Natural Language Generation (NLG). This demo showcases the speech-to-speech translation for English and Iraqi.back to top

MetaPad This demonstration features a portable computer core running Microsoft Windows XP® software and all its attendant applications. MetaPad quickly transforms output into handheld, desktop, laptop, tablet, and wearable formats, depending on the user's needs.back to top

Millipede An alternative storage technology made possible by advances in the field of nanomechanics.back to top

Mobile Measurement Technology for a Greener Data Center (MMT) MMT is a new technology from IBM Research that measures 3-D temperature distributions within data centers. The new mobile measurement machine includes a position monitoring system with a network of sensors used to gather thermal data at a granular level, with unprecedented speed and accuracy as it travels through the data center. MMT was implemented at Pacific Gas & Electric’s three data centers in California, where it accurately visualized hot spots, air leakage and other inefficiencies across their 40,000 square feet of data center space in a few days, as opposed to a few weeks if surveyed by hand. With IBM’s new Mobile Measurement Technology (MMT), companies are able to survey the relevant physical parameters of their data centers and to visualize—via 3-D images—hot spots, air leakage and other inefficiencies. The data is then used to build customized thermal and energy models to help mitigate hot spots and rectify imbalances within the data center. This results in a better use of the power resources and significant savings in energy needed to operate the data center.back to top

mySpace MySpace, a continuation of BlueSpace, is a portal solution that provides personalized, role-based access to people, assets, and applications. It creates an interactive visualization of a building, displaying information at the floor, room or device level. It integrates localization information with other key sources of enterprise data and communication applications. The goal of this project is to allow localization of assets, support team collaboration, as well as to improve the ease and efficiency with which users access information and communicate with other team members.back to top

NameVoyager The NameVoyager software presents a new way of performing dynamic queries on time series. It allows prospective parents in America to visualize name choices in an interactive way. Starting with a timeline of nearly 5,000 names, the user can then zoom in to focus on how those names have been used over the past century. Each stripe is a timeline of one name, with its width reflecting the name's changing popularity over the years. The same approach can be used to explore datasets ranging from sales data for a large company to the prevalence of selected topics in email histories.back to top

Network Usage Profiling IBM Network Usage Profiling enables a network manager to quickly identify congestion periods in a profiling history via a Web interface. A zoom report that the network manager generates on demand provides a focused breakdown of the traffic during the congestion periods. The breakdown clearly shows the cause for the heavy traffic and enables the network manager to make an informed decision on how to remedy the problem in a timely fashion.back to top

Non-Life Automobile Damage Detection This demonstration facilitates the incorporating of image and context analysis to reduce claim triage time, loss adjustment expenses and loss payout. The solution is intended to capture comprehensive damage information from the first responder, including image data, and to provide early and accurate exterior assessment of loss based on image analysis, enabling fine-grained placement of the claim into enterprise workflow. This results in a faster end-to-end claims process.back to top

Paper Media Portalization—Electronic Clipping System using IBM Invisible Barcode Technology This demonstration shows the purchase of digital content and services from printed materials using a cellphone camera. Any printed material can have a portal capability with IBM's invisible barcode technology when used with existing printing systems. The solution is composed of a 2D barcode extracting technology, which takes an invisible image (created with commercially available UV ink) of an overlapped barcode on printed material, and a layout technology for printing systems to optimize the position and size of the barcode for 100% recognition extraction reliability. Using the UV invisible ink, this technology enables all printed materials to utilize metadata without affecting appearance.back to top

Personal Care Connect (PCC) Personal Care Connect (PCC) enables the use of remote medical sensors in the delivery of healthcare. The sensors can be used for monitoring patient vital health signs and prescription medications pertinent to the treatment of patients in virtually any environment, anytime. Solutions based on PPC can improve the quality of patient care while helping to reduce overall costs.back to top

Pinehurst (NYSE PDA) The wireless handheld device used by traders on the floor of the New York Stock Exchange was custom-designed by IBM E&TS to meet specific client needs for speed, mobility, security, power, ease-of-use, and durability. Exchange traders needed a reliable portable wireless device to access buy-and-sell orders. The handhelds are built for high-speed communication, featuring sub-second response times for users. They also improve accuracy, which is important given that more than 2,700 companies trade daily on the NYSE, the world's largest equities market. back to top

ResearchExchange A research exchange provides customers with a highly secure workplace that includes access to a wide range of information and data sources as well as state-of-the-art tools. In this expanded environment, exchange members can perform joint R&D and engage in transactions or collaboration with business partners, third-party service providers, peers,and colleagues. IBM creates research exchanges to provide researchers with an environment that will allow them to work globally, securely, and collaboratively.back to top

Responsive Information Architect (RIA)—RealHunter An intelligent interaction framework that supports full-fledged, context-sensitive information seeking. Using intelligent multimodal input and multimedia output technologies, RIA engages users in a dynamically generated multimodal, multimedia conversation to aid them in their information seeking. Unlike existing information browsing paradigms that force users to explore information following predefined paths (e.g., GUI menus), RIA allows users to express their information requests in a flexible way using multiple modalities, such as speech, text, and gesture. Using a rich context, such as conversation history and data semantics, RIA is capable of understanding user input, including complex data queries and even abbreviated, imprecise and ambiguous requests. Currently, RIA technologies are embodied in a testbed called RealHunter™, a real-estate application that helps users find residential properties.back to top

RFID Retail Self- Checkout A self-checkout system for stores based on RFID technology. back to top

RFID Warehouse An order picking warehouse scenario is demonstrated. The warehouse employee uses a wireless handheld device equipped with an RFID scanner, which receives order details from a server. Based on this information, the employee collected the required components from the warehouse stock and assembles them onto a pallet for shipment. All boxes and pallets have RFID passive tags. This ensures that the pallet is loaded with the correct goods, thus increasing the quality of deliveries and preventing returns.back to top

Secure ID cards & biometric passports Governments and commercial organizations are moving toward using secure personal identification systems as a way of verifying the identity of individuals. Secure ID systems can help businesses and agencies restrict access to physical locations and secure networks, as well as provide an identity verification process for receiving government services or conducting online transactions. The demo shows the basic technologies that will be used in the near future to issue electronic ID cards and passports with biometric support. The Secure Identity Cards project provides an end-to-end solution for the issuance of identity cards, including card production, user enrollment, card personalization, and card usage (user verification). The solution architecture includes IBM products and unique IBM Research capabilities tuned to this market, as well as technologies from leading vendors that were evaluated and integrated as part of this development. back to top

Secure Trade Lane More than 90% of world trade travels in containers aboard ocean-going ships. Every year, some 20 million containers pass through 220 ports around the globe. Criminal and terrorist threats as well as other factors are a challenge to today's cargo transport industry, driving the urgent need to establish a secure global logistic chain. IBM Research has developed a highly secure end-to-end cargo security solution to tag and track the data of ocean shipping containers, guaranteeing data authenticity (black box) and objectivity (not reliant on shipping companies for data extraction).back to top

Sign & Go A technology that uses dynamic signature recognition for verification and identification of persons.back to top

Smart Surveillance System (SSS) A new kind of security system with video-based behavioral analysis capabilities that allows automatic and smart data analysis of video sequences either in real time or from recordings. The system distinguishes between vehicles, persons and groups of persons, thereby making it possible to search video data for behavior patterns. It recognizes, for example, an abandoned item such as a suitcase in an airport terminal. Other possible uses include traffic monitoring in tunnels and other accident-prone areas and the compiling of statistics for traffic management systems or shoppers’ habits in malls. back to top

SoulPad “Make any PC your PC”. This innovative Watson Research technology demonstrates how the state of a Windows desktop (documents open for editing, music and video files playing, etc.) plus the operating system and all files and data can be saved onto an Apple iPod or other portable storage device. That same computing environment can then be restored (documents still open, music still playing) on a completely different computer without installing any new software on the target PC.back to top

Speech Analytics The voice analytics server (WVS-SA) allows the transcription of speech data, archiving the transcript along with the original speech, as well as indexing and searching for words over the entire archive. It uses state-of-the-art Large Vocabulary Continuous Speech Recognition (LVCSR) technology and text analytics technologies such as search, annotation, and categorization. The demo shows transcription and search functions applied to thousands of IBM helpdesk calls. Target customers for this technology are call centers from various industries such as insurance or banking, help desks, e-learning and many more.back to top

Speech Technology Speech recognition and telephony applications in natural language, e.g. for directory services and traffic information, with multilingual support.back to top

TALES (Translingual Automatic Language Exploitation System) The TALES project captures video broadcasts—primarily from China—and transcribes them in real-time. It could be used by travelers wishing to follow local news abroad, businesspeople participating in live conference videos in foreign countries, or journalists looking for podcasts in unfamiliar languages.back to top

Telematics Track & Trace—Intelligent Telematics Gateway The IBM Device Gateway is a system that acts as a communication gateway and management system for low-cost devices. It can be used to connect telematics devices as well as remote meters for electricity, water, gas, and heat. The gateway provides a Web interface that can be used to perform various management tasks such as device integration, configuration, data and software management, and access management. The demo illustrates the live tracking of vehicles equipped with telematics devices on Google maps, with the option of displaying a full journey and its parameters in Google Earth.back to top

Try Science A virtual science museum, the first Web site to capture the very best in science from over 600 museums around the world. Anywhere and anytime, teachers, pupils, students and parents have instant access to experiments, exhibits and scientific breakthroughs. It was created by IBM scientists and scientific institutions to encourage students to study the natural sciences.back to top

Underwriting Profitability Analysis (UPA) Helps an insurance company develop the most competitive rules and rates.back to top

Veggie Vision A computer vision system used for object recognition (e.g. identifying fruits and vegetables in the produce section of a supermarket).back to top

VIVA (Voice Identification and Verification Agent) The Voice Identification and Verification Agent (VIVA) is an implementation of conversational speech biometrics in the telephony environment. It allows user identification and verification using spoken natural language. Conversational speech biometrics combines two sources for authentication: (1) physical speech biometrics (the voice print) and (2) user knowledge (e.g., passwords and personal information). The combination of these two information sources increases the security and reliability and provides a flexible framework for various authentication scenarios so as to maximize user convenience. Technologies utilized to enable conversational speech biometrics include acoustic speaker recognition, speech recognition, natural language understanding, and dialog management. In our prototype, the verification consists of one or several short interviews involving randomly asked authentication questions and an acoustic voice-print check. The length of a session depends on the correctness of the answers and the estimated voice-print confidence. Users can enroll in the system via an HTML form and a telephone server. Measured on real data, casual impostors are falsely accepted by the system in fewer than 0.00001% of all cases, balanced by a 3% false rejection of bonafide clients.back to top

WatchPad (Linux Watch) A wrist watch computer running embedded Linux, fitted with Bluetooth for wireless communication and sensors that make it possible to control other devices remotely.back to top

Wearable Computer We show IBM's light prototype of a wearable computer including an IBM microdrive storage and a head-mounted color display, as well as the Xybernaut Mobile Assistant IV, a robust wearable product. back to top

Web Lectures Uses the Internet to distribute learning material to students quickly and cost-effectively. Lectures can be attended remotely using a computer or a handheld device. back to top

WebSphere Matchmaking Environment (WME) WME is a set of tools that allows the easy development, management and support of a distributed automated matchmaking space for complex products and services.back to top

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Demo floor at ISL